Remote Website Support Job Overview

foreUP is hiring for a Remote Website Support Job within its Website Support team. This remote role supports golf course clients using website management tools, CMS platforms, and online marketing features.

The company provides software for golf course operations, including reservations, retail stores, CRM systems, restaurants, and member billing. As a result, the Website Support team helps clients manage website content and troubleshoot technical issues.

Website Support Specialist Responsibilities

As a Website Support Specialist, you will help clients with website updates and technical support requests. You will also manage support tickets through phone, email, and live chat.

In addition, you will update WordPress and Joomla websites by editing content, managing event calendars, configuring pop-ups, and supporting page layouts.

WordPress and Joomla Support Duties

This Remote Website Support Job also includes support for e-commerce and marketing tasks. You may help clients manage online store products and deploy email newsletters.

Additionally, you will troubleshoot client-side issues using browser inspector tools and basic debugging logic. You may also apply CSS snippets to match website branding and layout requests.

Qualifications for This Remote Website Support Job

foreUP prefers candidates with experience using WordPress, Joomla, HTML5, and CSS3. Also, candidates should feel comfortable troubleshooting website issues and communicating technical information to non-technical users.

Strong communication, organization, multitasking, and analytical thinking skills are important for this role. Experience with JavaScript, PHP, or the golf industry is considered a bonus.

Work Environment and Support Expectations

This role involves a fast-paced support environment with multiple tasks and customer requests. Therefore, candidates should feel comfortable managing support queues and maintaining attention to detail.

Also, this position includes customer interaction through phone, email, and live chat support.

Why Apply

This Remote Website Support Job may be a strong fit for candidates who enjoy website management, CMS platforms, technical troubleshooting, and customer support. It may also help candidates grow their experience with WordPress, CSS, client support, and web operations.