ROI Medical Records Specialist

The ROI Medical Records Specialist is responsible for processing medical record release requests while ensuring compliance with HIPAA regulations, state laws, and company policies. This position focuses on retrieving, reviewing, validating, scanning, transmitting, and safeguarding protected health information while maintaining accuracy, confidentiality, and productivity standards.

The role requires strong attention to detail, medical records experience, data validation skills, document management experience, and the ability to handle sensitive patient information in a highly regulated healthcare environment.

### Key Responsibilities

* Process medical record release requests
* Retrieve and return patient medical charts
* Scan and transmit medical records
* Validate authorizations and release requests
* Perform quality reviews and accuracy checks
* Ensure HIPAA compliance
* Process incoming record requests
* Handle fax, mail, and electronic inquiries
* Review records for confidentiality requirements
* Maintain proper record storage and organization
* Follow state and federal release-of-information regulations
* Provide customer service regarding records requests
* Manage sensitive patient information securely
* Assist with backlog and workflow support as needed

### Requirements

* High School Diploma or GED
* Strong Microsoft Word and Excel skills
* Ability to type at least 50 WPM
* Experience with scanners, fax machines, and copiers
* Strong organizational skills
* Ability to multitask
* Excellent attention to detail
* Ability to learn new systems and processes quickly
* Strong customer service skills
* Self-motivated and team-oriented

### Preferred Qualifications

* 2+ years of medical records experience
* Release of Information (ROI) experience
* Health Information Management experience
* Electronic Medical Record (EMR) experience
* HIPAA knowledge
* Healthcare administration experience

### Benefits

* Remote work environment
* Healthcare industry experience
* Medical records specialization
* Health Information Management career path
* HIPAA and compliance-focused work

### Good Fit For

Candidates with experience in medical records, document review, healthcare administration, records management, ROI processing, data validation, compliance review, health information management, or medical office support.

### Phone Level Breakdown

* Phone work: Low
* Data/document processing: High
* Records review: High
* Customer interaction: Limited
* Administrative work: High