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Job Posting Details

Remote Full-Time Permanent Customer Experience Specialist — Signet Jewelers

Signet Jewelers

Pay$18.10
LocationRemote - United States (Support Center: Akron, OH)
Remote statusRemote
Phone levelHeavy phone
IndustryJewelry Retail
OccupationCustomer Experience Specialist
Job functionContact Center Customer Experience
State restrictionsSpecific state restrictions not listed
Eligible countriesUnited States
RegionUnited States

Job Summary

Serves as the first point of contact for customers, resolves questions and concerns primarily by phone, records interactions, researches solutions, and escalates issues when needed.

Job Description

Serves as the first point of contact for customers, resolves questions and concerns primarily by phone, records interactions, researches solutions, and escalates issues when needed.

Additional Requirements & Compensation

Work authorizationU.S. work authorization required
LanguageEnglish; Spanish bilingual preferred
Time zoneFlexible availability for days, evenings, nights, and weekends

Additional Job Details

September 2026 class. Starting pay is $18.10/hour. Equipment is provided and paid training may last up to 6 weeks. Open availability is needed for days, evenings, nights, and weekends. Spanish bilingual differential available.

Posting Information

Posted date2026-08-25
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