Remote Customer Service Representative — Advocacy Solutions
Advocacy Solutions
Pay$18.00
LocationRemote - Selected U.S. states
Remote statusRemote
Phone levelHeavy phone
IndustrySocial Security / Disability Advocacy
OccupationCustomer Service Representative
Job functionClient Support & Case Communication
State restrictionsRemote hiring limited to FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX, and WV.
Eligible countriesUnited States
RegionNorth America
Job Summary
Supports clients seeking Social Security benefits by handling phone and email inquiries, resolving complaints, maintaining customer records, completing data entry, and communicating case-related information.
Job Description
Supports clients seeking Social Security benefits by handling phone and email inquiries, resolving complaints, maintaining customer records, completing data entry, and communicating case-related information.
Additional Requirements & Compensation
Work authorizationNot specified
LanguageEnglish; Spanish bilingual ability is a plus
Time zoneMonday-Friday 8:00 AM-5:00 PM; timezone not stated
Additional Job Details
- Full-time role, generally Monday-Friday 8:00 AM-5:00 PM. Requires a high school diploma/GED and 2 years of telephone customer-service/call-center experience
- auto-dialer experience is preferred and Spanish bilingual ability is a plus. Hardwired internet with at least 100 Mbps download/20 Mbps upload is required.
Posting Information
Posted date2026-09-23