Claims Analyst
Lifepoint Health / Lifepoint Behavioral Health
Job Summary
Lifepoint Health is hiring a Remote Claims Analyst to manage medical billing, collections, insurance follow-up, denied claims, appeals, EOB review, and accounts receivable activities across multiple behavioral health facilities.
Job Description
The Claims Analyst supports revenue cycle operations for multiple Lifepoint Behavioral Health facilities by managing billing, collections, claims follow-up, appeals, and accounts receivable activity. This role ensures claims are billed accurately, reimbursement issues are researched and resolved, and payer requirements are followed across Medicare, Medicaid, and other insurance carriers.
The position works closely with Utilization Management, billing teams, insurance carriers, patients, and internal departments to support timely reimbursement and accurate revenue cycle performance. Analysts review EOBs, remittances, and explanations of payment to identify denials, discrepancies, underpayments, and claim issues that require correction or appeal.
### Key Responsibilities
* Perform billing and collections for multiple facilities
* Follow up on insurance claims
* Research and resolve claim issues
* Review EOBs, remittances, and EOPs
* Identify discrepancies and underpayments
* Prepare, submit, and track appeals
* Respond to billing inquiries from insurance carriers, patients, and family members
* Monitor financial systems for revenue accuracy
* Maintain appropriate accounts receivable levels
* Collaborate with Utilization Management on authorizations and appeals
* Support staff with billing and financial processes
* Participate in weekly Accounts Receivable meetings
* Ensure compliance with payer requirements
* Support timely and accurate reimbursement activities
### Requirements
* High School Diploma or GED
* 3–5 years computerized medical billing experience
* Working knowledge of Medicare and Medicaid guidelines
* UB-04 billing knowledge
* Institutional billing knowledge
* Medical billing system proficiency
* Strong analytical and problem-solving skills
* Strong organizational skills
* Ability to manage multiple facilities and payer types
* Ability to work in a fast-paced, high-volume environment
* Understanding of hospital revenue cycle processes
* Strong communication skills
### Preferred Qualifications
* Associate Degree
* Behavioral healthcare billing experience
* Multi-facility billing experience
* Denials management experience
* Appeals experience
* Insurance collections experience
* Hospital revenue cycle experience
### Benefits
* Medical insurance
* Dental insurance
* Vision insurance
* Paid time off
* Paid family leave
* Life insurance
* Accident insurance
* Critical illness insurance
* Hospital indemnity insurance
* Short-term disability insurance
* Long-term disability insurance
* Tuition assistance
* Certification tuition assistance
* Loan assistance
* 401(k) with company match
* Wellness programs
* Virtual care support
* Mental health services
* Discount programs
* Career advancement opportunities
### Phone Level Breakdown
* Insurance carrier communication: Moderate
* Patient/family billing inquiries: Moderate
* Internal department collaboration: Moderate
* Claims research: High
* EOB and remittance review: High
* Appeals and AR work: High
### Best Fit For
Candidates with experience in medical billing, behavioral health billing, claims follow-up, hospital revenue cycle, UB-04 billing, Medicare and Medicaid reimbursement, denials management, insurance collections, accounts receivable, EOB review, appeals, and multi-facility billing operations.