Remote Billing Specialist

TELCOR Revenue Cycle Services is hiring a Remote Billing Specialist to support laboratory billing, revenue cycle operations, payer denials, appeals, and unpaid balance follow-up. This remote role helps TELCOR customers improve reimbursement outcomes by analyzing billing scenarios, resolving claim issues, and identifying trends that impact revenue cycle performance.

This Remote Billing Specialist role fits best as a low-to-moderate phone healthcare billing position. The job focuses heavily on working payer denials, researching appeals, reviewing unpaid balances, analyzing billing issues, and documenting revenue cycle activity. However, the role also requires professional verbal and written communication, payer follow-up, and coordination with internal teams and customers, so some phone work may occur.

Daily responsibilities include investigating payer denials, performing account analysis, identifying claim trends, following up on unpaid balances, and determining when to bill a patient or return work to the customer for review. The Billing Specialist also helps improve quality and efficiency by recognizing recurring issues across current, past, and future worklists.

This position requires strong attention to detail, analytical thinking, confidentiality, independent judgment, and the ability to manage multiple billing tasks in a remote environment. Team members must navigate technology effectively, use Excel and electronic documentation systems, manage email communication, and maintain accurate records while meeting performance expectations.

Candidates with experience in medical billing, healthcare revenue cycle, payer denials, appeals, claims follow-up, accounts receivable, reimbursement support, EOB interpretation, CPT codes, HCPCS modifiers, ICD-10 codes, or clearinghouse portals may align well with this opportunity. TELCOR prefers at least one year of medical or healthcare-related billing or revenue cycle experience, but strong transferable experience in billing support, account research, discrepancy resolution, and documentation review may also be helpful.

Overall, this Remote Billing Specialist role works well for detail-oriented professionals who enjoy claim research, denial resolution, billing follow-up, payer investigation, revenue cycle support, and healthcare back-office operations in a remote setting.