Payer Customer Success Associate — Spring Health
Spring Health
Pay$31.97-$36.30
LocationRemote
Remote statusRemote
Phone levelModerate phone
IndustryHealthcare / Mental Health
OccupationCustomer Success
Job functionPayer account support and operational coordination
State restrictionsUnited States; specific states not disclosed
Eligible countriesUnited States
RegionUnited States
Job Summary
Supports health-plan customers, investigates member issues, maintains account records, manages tickets, coordinates cross-functional requests, and prepares QBR reporting.
Job Description
Supports health-plan customers, investigates member issues, maintains account records, manages tickets, coordinates cross-functional requests, and prepares QBR reporting.
Additional Requirements & Compensation
Work authorizationMust be authorized to work where hired
LanguageEnglish
Time zoneNot disclosed
Additional Job Details
- Full-time, fully remote. Up to 15% travel. Requires 2+ years in customer-facing work
- prior healthcare or health-plan experience is preferred.
Posting Information
Posted date2026-07-20