Part-Time Customer Retention Representative – PM Shift (Remote) — Globe Life / American Income Life
Globe Life / American Income Life
LocationRemote, United States
Remote statusFully Remote
Phone levelHeavy phone
IndustryInsurance
OccupationCustomer Service Representatives
Job functionCustomer Retention / Policy Services
State restrictionsU.S. remote; exact eligible states not listed—verify before applying
Job Summary
Makes outbound calls to policyholders with lapsed coverage, handles return calls, discusses payment and retention options, records outcomes, and meets contact-center quality and productivity metrics.
Job Description
Makes outbound calls to policyholders with lapsed coverage, handles return calls, discusses payment and retention options, records outcomes, and meets contact-center quality and productivity metrics.
Additional Job Details
- Part-time evening schedule: Monday
- call-center or insurance experience preferred.
Posting Information
Posted date2026-07-16