Operations Associate — Stash
Stash
Pay$70,000-$80,000
LocationRemote / Hybrid - United States
Remote statusRemote / Hybrid
Phone levelLow phone
IndustryFintech / Financial Services
OccupationOperations Associate
Job functionFraud, Disputes & Payment Operations
State restrictionsHiring remotely in the U.S.; flexible work environment with optional/in-person collaboration at the New York City office.
Eligible countriesUnited States
RegionNorth America
Job Summary
Investigates card, ACH and mobile-deposit disputes, manages chargebacks, analyzes suspicious transaction activity and documents audit-ready determinations under payment-network and regulatory rules.
Job Description
Investigates card, ACH and mobile-deposit disputes, manages chargebacks, analyzes suspicious transaction activity and documents audit-ready determinations under payment-network and regulatory rules.
Additional Requirements & Compensation
Work authorizationNot stated
LanguageEnglish
Time zoneNot stated
Additional Job Details
Mid-level role requiring 3-5 years of dispute/fraud operations experience, including Reg E, NACHA, Mastercard/debit network rules and chargeback lifecycle knowledge. AI-tool experience is also requested.
Posting Information
Posted date2026-10-03