Disputes Real Time Workforce Consultant — Velera
Velera
Pay$17.45 - $21.83
LocationRemote - United States
Remote statusRemote
Phone levelModerate phone
IndustryFinance
OccupationWorkforce Management Consultant
Job functionReal-Time Workforce Management
State restrictionsUnited States
Job Summary
Monitors intraday staffing, queues, adherence and service levels, reports trends, coordinates schedule changes, and recommends short-term staffing actions for disputes operations.
Job Description
Monitors intraday staffing, queues, adherence and service levels, reports trends, coordinates schedule changes, and recommends short-term staffing actions for disputes operations.
Additional Job Details
- Requires two years call-center or disputes operations
- WFM/NICE experience preferred. Flexible schedule required.
Posting Information
Posted date2026-07-12