Customer Support Specialist — Sonova
Sonova
Pay$20-$25
LocationRemote, United States
Remote statusFully Remote
Phone levelHeavy phone
IndustryHealthcare / Hearing Technology
OccupationCustomer Support
Job functionB2B/B2C Customer Support
State restrictionsUnited States; exact exclusions not stated
Eligible countriesUnited States
RegionNorth America
Job Summary
Supports customers by phone, fax, mail and email; researches issues, maintains customer profiles and resolves or escalates service problems.
Job Description
Supports customers by phone, fax, mail and email; researches issues, maintains customer profiles and resolves or escalates service problems.
Additional Requirements & Compensation
Work authorizationU.S. work authorization required / verify employer requirements
LanguageEnglish; conversational Spanish preferred
Time zone10:30am-7:00pm Central Time
Additional Job Details
Schedule listed as 10:30am-7:00pm Central. Requires 2 years B2B customer service or 3 years B2C, high school diploma, and 2 years SAP experience. Salesforce is a plus. Pay is $20-$25/hour and role is bonus eligible.
Posting Information
Posted date2026-08-11