Customer Support Specialist — Fabric by Gerber Life
Fabric by Gerber Life
Pay$60,000-$78,000
LocationNew York City / Remote
Remote statusRemote
Phone levelLow phone
IndustryFinancial Services / Fintech
OccupationCustomer Support
Job functionChat, Email & Account Servicing
State restrictionsNot specifically listed
Eligible countriesUnited States
RegionUnited States
Job Summary
Supports customers primarily through live chat and email with limited phone support, handling account access, identity verification, transactions and recurring account-servicing processes.
Job Description
Supports customers primarily through live chat and email with limited phone support, handling account access, identity verification, transactions and recurring account-servicing processes.
Additional Requirements & Compensation
Work authorizationU.S. work authorization required
LanguageEnglish
Time zoneNot listed
Additional Job Details
2-3 years digital customer support preferred. Financial services, payments, identity verification, investments or regulated-industry experience is a plus.
Posting Information
Posted date2026-08-22