Customer Support Representative — SimplyInsured
SimplyInsured
Pay$15.00
LocationRemote - United States
Remote statusRemote
Phone levelHeavy phone
IndustryInsurTech / Health Insurance
OccupationCustomer Support Representative
Job functionHealth Insurance Customer Support
State restrictionsUnited States only; state not otherwise specified
Eligible countriesUnited States
RegionNorth America
Job Summary
Assists small-business customers with health-insurance shopping, quotes, administrative and billing questions through phone, chat and email while documenting interactions and proposing process improvements.
Job Description
Assists small-business customers with health-insurance shopping, quotes, administrative and billing questions through phone, chat and email while documenting interactions and proposing process improvements.
Additional Requirements & Compensation
Work authorizationMust be legally authorized to work in the U.S.; sponsorship requirement is asked on the application
LanguageStrong oral and written English communication
Time zone8:30 AM-5:00 PM CST
Additional Job Details
Schedule is Monday-Friday 8:30 AM-5:00 PM CST. Requires 1-2 years customer service or sales experience and comfort working in a high-volume contact center.
Posting Information
Posted date2026-09-12