Customer Support Associate – SeatGeek — Fresh Prints / Frontier supporting SeatGeek
Fresh Prints / Frontier supporting SeatGeek
Pay$700
LocationRemote - Philippines
Remote statusRemote
Phone levelModerate phone
IndustryTicketing / Live Events
OccupationCustomer Support Associate
Job functionMulti-Channel Fan Support
State restrictionsPhilippines only
Eligible countriesPhilippines
RegionAsia-Pacific
Job Summary
Supports SeatGeek customers by phone, email and live chat with ticket purchases, delivery, transfers, account access, payments, refunds and event changes while documenting and escalating issues.
Job Description
Supports SeatGeek customers by phone, email and live chat with ticket purchases, delivery, transfers, account access, payments, refunds and event changes while documenting and escalating issues.
Additional Requirements & Compensation
Work authorizationMust be based in the Philippines; specific work-authorization requirement not stated
LanguageStrong spoken and written English required
Time zone8:00 AM-5:00 PM EST
Additional Job Details
Expected start October 19, 2026. Two-week full-time training, with production expected November 2. Schedule is 8:00 AM-5:00 PM EST, five working days per week with two consecutive days off.
Posting Information
Posted date2026-09-12