Customer Service Representative I (Part-Time) — Sentara Health
Sentara Health
Pay$20.65-$30.78
LocationRemote - Virginia Beach / Hampton Roads, VA
Remote statusRemote - Local Area Required
Phone levelHeavy phone
IndustryHealthcare / Health Insurance
OccupationCustomer Service Representative
Job functionMember & Patient Services
State restrictionsMust reside in the Virginia Beach/Hampton Roads area and be able to report onsite if home connectivity problems occur.
Eligible countriesUnited States
RegionNorth America
Job Summary
Handles incoming member and patient calls involving eligibility, prescription benefits, claim-payment questions, billing, payment plans, payment inquiries, and scheduling support.
Job Description
Handles incoming member and patient calls involving eligibility, prescription benefits, claim-payment questions, billing, payment plans, payment inquiries, and scheduling support.
Additional Requirements & Compensation
Work authorizationNot specified
LanguageStrong written and verbal English communication
Time zone3:30 PM-7:30 PM Eastern Time, Monday-Friday
Additional Job Details
- Part-time evening role, generally Monday-Friday 3:30 PM-7:30 PM. Requires 2 years of customer-service experience plus prior data-entry and scheduling experience
- high-volume call-center experience is preferred. Listed pay range is the employer's published base range.
Posting Information
Posted date2026-09-23