Customer Service Representative – Accredo — The Cigna Group / Accredo

The Cigna Group / Accredo

Pay$17.75-$19.00

LocationRemote - United States

Remote statusRemote - Selected States

Phone levelHeavy phone

IndustrySpecialty Pharmacy / Healthcare

OccupationCustomer Service Representative

Job functionPatient & Specialty Pharmacy Support

State restrictionsCurrent matching Accredo posting limits remote hiring to AZ, IN, GA, PA, TX, VA, or OR; verify this exact Workday requisition before publishing because the supplied page was not directly accessible.

Eligible countriesUnited States

RegionNorth America

Job Summary

Supports specialty-pharmacy patients through high-volume customer service, helping with medication orders, account and billing questions, benefits inquiries, delivery coordination, and documentation.

Job Description

Supports specialty-pharmacy patients through high-volume customer service, helping with medication orders, account and billing questions, benefits inquiries, delivery coordination, and documentation.

Additional Requirements & Compensation

Work authorizationNot specified

LanguageStrong verbal and written English communication

Time zoneCurrent matching postings require availability within extended contact-center hours; verify exact schedule

Additional Job Details

The supplied Workday requisition could not be retrieved directly, so details were cross-checked against current 2026 Accredo CSR postings with the same title. These postings show a highly structured virtual call-center role, reliable internet/workspace requirements, and pay of $17.75-$19.00 per hour. Verify exact state and schedule requirements on the application page.

Posting Information

Posted date2026-09-23

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