Customer Service Rep Specialty – Priority Service — PNC
PNC
Pay$37,500-$62,500
LocationRemote - Select U.S. locations
Remote statusRemote - Select Locations
Phone levelHeavy phone
IndustryBanking / Financial Services
OccupationPriority Service Consultant
Job functionPremium Client Service
State restrictionsRemote eligibility is limited to approved geographic locations and may require occasional office participation.
Eligible countriesUnited States
RegionNorth America
Job Summary
Provides high-touch support to mass-affluent clients, owns complex service requests, researches and resolves client issues, documents activity, and coordinates personalized solutions across banking teams.
Job Description
Provides high-touch support to mass-affluent clients, owns complex service requests, researches and resolves client issues, documents activity, and coordinates personalized solutions across banking teams.
Additional Requirements & Compensation
Work authorizationNo visa sponsorship / STEM OPT support
LanguageProfessional English communication
Time zoneShifts may fall between 9:00 AM-12:00 AM Eastern Time, including weekends
Additional Job Details
Associate degree is required. Role generally seeks 3+ years of related experience or an equivalent combination. Schedules may fall between 9:00 AM and midnight Eastern and can include weekends. This role does not offer visa sponsorship or STEM OPT support.
Posting Information
Posted date2026-09-23