Customer Retention Representative (Remote) — Globe Life
Globe Life
LocationRemote, United States
Remote statusFully Remote
Phone levelHeavy phone
IndustryInsurance
OccupationCustomer Service Representatives
Job functionCustomer Retention / Policy Services
State restrictionsU.S. remote; exact eligible states not listed—verify before applying
Job Summary
Handles inbound cancellation requests and outbound lapse-recovery calls, explains life-insurance coverage and payment options, documents customer interactions, and works toward retention, quality, and call-volume goals.
Job Description
Handles inbound cancellation requests and outbound lapse-recovery calls, explains life-insurance coverage and payment options, documents customer interactions, and works toward retention, quality, and call-volume goals.
Additional Job Details
- Full-time remote schedule listed as Monday
- call-center, insurance, or sales experience is preferred.
Posting Information
Posted date2026-07-16