Customer Experience Associate — Home Chef
Home Chef
Pay$17.50
LocationRemote - United States
Remote statusRemote
Phone levelHeavy phone
IndustryFood / Meal Delivery / E-Commerce
OccupationCustomer Experience Associate
Job functionMulti-Channel Customer Support
State restrictionsNot explicitly stated; posting lists pay for CA, MD and IL
Eligible countriesUnited States
RegionNorth America
Job Summary
Supports customers through phone, email and chat with account updates, platform questions and issue resolution while documenting incidents and researching recurring customer trends and root causes.
Job Description
Supports customers through phone, email and chat with account updates, platform questions and issue resolution while documenting incidents and researching recurring customer trends and root causes.
Additional Requirements & Compensation
Work authorizationU.S. work authorization is required/asked; future sponsorship need is also asked
LanguageStrong verbal and written English communication
Time zone10:00 AM-6:30 PM CST; training 9:00 AM-5:30 PM CST
Additional Job Details
- Monday-Friday 10:00 AM-6:30 PM CST. Three-week training begins October 26, Monday-Friday 9:00 AM-5:30 PM CST. Role can spend up to 24 hours per week on phone
- minimum typing speed is 50 WPM.
Posting Information
Posted date2026-09-12