Customer Care Specialist — Veracyte
Veracyte
Pay$28-$31
LocationRemote - United States
Remote statusRemote
Phone levelHeavy phone
IndustryBiotechnology / Diagnostics
OccupationCustomer Care Specialist
Job functionCustomer Care, Order Management & Provider Support
State restrictionsRemote U.S.; no specific state exclusions were confirmed in the posting.
Eligible countriesUnited States
RegionNorth America
Job Summary
Supports healthcare providers and patients with order and case management, inbound and outbound communications, order-status research, billing coordination, and cross-functional issue resolution.
Job Description
Supports healthcare providers and patients with order and case management, inbound and outbound communications, order-status research, billing coordination, and cross-functional issue resolution.
Additional Requirements & Compensation
Work authorizationNot specified
LanguageStrong professional English communication
Time zoneNot specified
Additional Job Details
- Posting seeks 2+ years of customer-service experience, preferably in healthcare, biotech, or a laboratory environment. Salesforce and HIPAA familiarity are helpful
- oncology experience is preferred. Phone, fax, and email outreach are regular duties.
Posting Information
Posted date2026-09-23