Customer Care Representative — Golden Customer Care
Golden Customer Care
LocationRemote - Eligible U.S. states
Remote statusRemote
Phone levelHeavy phone
IndustryE-commerce / Consumer Brands
OccupationCustomer Care Representative
Job functionContact Center Customer Care
State restrictionsAlabama; Arizona; Arkansas; Colorado; Georgia; Indiana; Minnesota; Nevada; New Mexico; Ohio; Tennessee; Utah; Wyoming
Eligible countriesUnited States
RegionNorth America
Job Summary
Supports customers with product, shipping, billing, order and cancellation questions, documents account actions, resolves complaints, and uses consultative conversations to retain customers and support revenue goals.
Job Description
Supports customers with product, shipping, billing, order and cancellation questions, documents account actions, resolves complaints, and uses consultative conversations to retain customers and support revenue goals.
Additional Requirements & Compensation
Work authorizationNot specified
LanguageNot specified
Time zoneMST schedule; all shifts include both weekend days
Additional Job Details
- Full-time remote contact-center role. Paid training is 8:00 AM-4:30 PM MST Monday-Friday
- operating hours are 7:00 AM-6:00 PM MST weekdays and 7:00 AM-5:00 PM MST weekends, and all shifts include both weekend days. Pay is not listed.
Posting Information
Posted date2026-09-10