Transtar Insurance / Blue Star Claims Assistant

Blue Star Claims seeks a Claims Assistant to support adjusters with occupational accident, trucking physical damage, and cargo claim workflows. This role helps the claims team manage documentation, provider follow-up, claim correspondence, medical record requests, bill status calls, and claim closure support while maintaining timely and accurate claim files.

The Claims Assistant submits medical record and coordination of benefits requests, contacts providers for treatment updates, follows up on lease and income documentation, returns adjuster voicemails, reviews police and ISO reports, requests child support lien documentation, and documents claim forms using established templates. The role also prepares claim correspondence, uploads urgent documents, assists with claim closures, and processes medical bills under $5,000 according to bill processing protocols.

Blue Star Claims seeks candidates with a high school diploma or equivalent, Microsoft Office experience, and at least one year of administrative or office experience preferred. This position fits detail-oriented candidates who can follow claim procedures, manage deadlines, support adjusters, document accurately, and complete assigned tasks within five business days of the due date.