Claims Adjuster – Automotive

About This Claims Adjuster – Automotive Role

American Guardian Warranty Services (AGWS) is hiring for a Claims Adjuster – Automotive position connected to Remote (United States). This Bellencia Career Hub summary translates the original job posting into a structured, easier-to-scan career lead for job seekers comparing remote, hybrid, back-office, healthcare, billing, and administrative opportunities.

American Guardian Warranty Services (AGWS), an affiliate of Reynolds and Reynolds, is hiring a Remote Automotive Claims Adjuster. This position reviews vehicle repair claims, determines warranty coverage, authorizes repairs, and handles inbound calls regarding contract coverage and claim processing. Employees receive a home office equipment package and work remotely.

Key Responsibilities

Daily Work You May Handle

• Answer inbound claim-related calls.
• Investigate and evaluate vehicle repair claims.
• Determine contract coverage and liability.
• Review and authorize repair claims.
• Explain warranty contract terms and coverage levels.
• Resolve customer claim questions and concerns.
• Enter claim and contract information into company systems.
• Maintain accurate claim documentation.
• Process claims according to company guidelines.

The core workflow centers on accuracy, research, and keeping accounts or records moving through the correct process. A strong applicant should be comfortable reviewing details, comparing information across systems, updating records, and documenting outcomes in a way that supports clean handoffs between departments.

Minimum Requirements

Education, Experience, and Technical Knowledge

• High School Diploma.
• Minimum 2 years of automotive mechanic experience.
• Minimum 2 years of automotive claims adjusting experience.
• Strong communication skills.
• Strong organizational skills.
• Strong multitasking abilities.
• Reliable high-speed internet (50 Mbps minimum).
• Dedicated home office workspace.

For this type of role, employers often look for a mix of practical experience, system confidence, and the ability to understand payer, billing, account, or documentation rules. Even when the role is not heavily phone-based, communication still matters because the work may involve coordination with internal teams, management, or partner departments.

Preferred Qualifications

Helpful Background for Stronger Applicants

• ASE Certification.
• Bilingual English/Spanish.
• Dealership experience.
• Service department experience.
• Independent repair shop experience.

Phone Level and Work Style

Bellencia phone-level estimate: Phone-Heavy. This classification is based on the wording in the pasted posting. Because this is an estimate, applicants who need non-phone or low-phone work should confirm phone expectations during the interview. The posting reads most strongly as Claims Processing work with a focus on written records, account review, payer details, research, and follow-up.

Pay, Schedule, and Location Details

Pay: not listed in the pasted posting. Schedule: 9:45 AM – 6:15 PM CST 9:45AM–6:15PM. Job type: Full-time. Location or work arrangement: Remote (United States). Applicants should verify the official application page for the most current pay range, benefits, shift expectations, equipment rules, and state eligibility requirements.

Best-Fit Applicant Profile

This role may be a good match for someone who enjoys detailed, process-driven work and can stay consistent with repetitive but important tasks. It may fit job seekers with experience in medical billing, revenue cycle, accounts receivable, claims, refunds, charge capture, payer research, payment posting, documentation review, insurance eligibility, or healthcare administrative support.

• You are comfortable researching account details and correcting issues before they become larger problems.
• You can follow written procedures and keep documentation clean, accurate, and audit-ready.
• You prefer structured back-office work over sales-driven or heavy call-center duties.
• You can manage confidential information professionally and escalate unclear issues when needed.

Resume Keywords to Consider

Relevant resume keywords may include Claims Adjuster – Automotive, Claims Processing, Claims Processing, documentation, account research, workflow queues, Excel, payer requirements, reconciliation. Use only the keywords that honestly match your experience. The strongest applications usually connect past duties directly to the employer’s listed responsibilities.

How to Apply

Use the official application link for this job posting when you are ready to apply. Before submitting, review the required experience, confirm the schedule, and tailor your resume summary and bullet points toward the highest-priority duties in this listing.

Bellencia adds this expanded review so job seekers do not have to decode a long employer posting from scratch. The goal is to make the role easier to compare against your preferred work style, phone tolerance, schedule needs, and long-term career direction.