Cash Applications Specialist

The Cash Applications Specialist is responsible for accurate, timely, and efficient posting of customer payments according to remittance details. This role supports accounts receivable and accounting operations by processing daily bank deposits, posting non-receivable payments to general ledger accounts, reconciling credit card payments, researching payment discrepancies, processing returned payments, handling AR refund requests, and completing write-offs or adjustments as needed.

The position requires strong attention to detail, high-volume payment processing experience, SAP or ERP knowledge, bank system familiarity, Excel proficiency, and the ability to collaborate with Accounts Receivable, Accounting, customers, and internal business partners.

### Key Responsibilities

* Post daily bank deposits
* Process customer payments according to remittance details
* Apply payments to accounts receivable
* Post non-receivable payments to general ledger accounts
* Reconcile credit card payments
* Process ACH payment files
* Process check payment files
* Process wire payment files
* Use bank systems to manage incoming payment files
* Research payment discrepancies
* Process adjustment requests
* Process returned payment items
* Process AR refund requests
* Write off MPD requests
* Write off discount requests
* Maintain MICR numbers
* Maintain customer groups and aliases
* Communicate with Accounts Receivable teams
* Communicate with Accounting teams
* Communicate with customers to support proper cash application

### Requirements

* High School Diploma or GED
* 1–2 years cash applications posting experience
* Lockbox or high-volume payment processing experience
* Advanced Microsoft Office skills
* Microsoft Word experience
* Microsoft Excel experience
* Microsoft Outlook experience
* SAP or major ERP system knowledge
* Bank of America CashPro or bank system experience preferred
* Advanced payment research skills
* High-volume data entry experience
* Strong attention to detail
* Strong accuracy focus
* Strong organization skills
* Strong time management skills
* Ability to prioritize multiple deadlines
* Ability to multitask
* Strong written and verbal communication skills
* Ability to collaborate across departments
* Flexibility with changing policies and procedures
* Internal and external customer service skills

### Preferred Qualifications

* Some college
* OCR processing experience
* Bank of America CashPro experience
* SAP Business Workplace experience
* IREC bank system experience
* Lockbox payment processing experience
* Credit card reconciliation experience
* ACH, check, and wire processing experience
* Refund processing experience
* General ledger posting experience

### Benefits

Benefits not listed in posting.

### Phone Level Breakdown

* Payment posting: High
* Bank file processing: High
* Reconciliation: High
* Payment research: High
* AR/accounting communication: Moderate
* Customer communication: Low to Moderate
* Call center activity: None

### Best Fit For

Candidates with experience in cash applications, payment posting, accounts receivable, payment reconciliation, ACH processing, check processing, wire processing, credit card reconciliation, refund processing, SAP, ERP systems, bank systems, lockbox processing, and high-volume financial data entry.