Grievance Specialist — Devoted Health
Devoted Health
Job Summary
Investigates member grievances by reviewing case details, records and policies, triages and categorizes cases, documents findings across multiple systems, communicates with members by phone and in writing, and resolves cases within regulatory timelines.
Job Description
Investigates member grievances by reviewing case details, records and policies, triages and categorizes cases, documents findings across multiple systems, communicates with members by phone and in writing, and resolves cases within regulatory timelines.
Additional Requirements & Compensation
Additional Job Details
Full-time remote role requiring experience with Medicare Advantage appeals and grievances. Bachelor's degree or equivalent experience is listed, along with strong conflict-resolution, documentation, time-management and customer-service skills.