Customer Support Specialist (Entry Level) — Ref
Ref
PayCompetitive salary - amount not listed
LocationRemote
Remote statusRemote
Phone levelModerate phone
IndustryHR Technology / AI Software
OccupationCustomer Support Specialist
Job functionSaaS Customer & Technical Support
State restrictionsSpecific country/state restrictions were not stated in the accessible posting.
Eligible countriesNot specified
RegionNot specified
Job Summary
Supports users through email, chat, and phone; troubleshoots basic technical issues, explains AI-powered HR technology features, manages support tickets, escalates complex issues, and contributes to help-center content and customer feedback.
Job Description
Supports users through email, chat, and phone; troubleshoots basic technical issues, explains AI-powered HR technology features, manages support tickets, escalates complex issues, and contributes to help-center content and customer feedback.
Additional Requirements & Compensation
Work authorizationNot specified
LanguageStrong written and verbal English communication
Time zoneNot specified
Additional Job Details
- Entry-level role seeking 0-2 years of customer-support experience
- internships may count. Bachelor's degree in Business, Communications, Psychology, or a related field is listed. Compensation is described as competitive but no numeric range is provided.
Posting Information
Posted date2026-09-23