Call Center Representative (Remote) – 3rd Shift — AAA Northeast
AAA Northeast
LocationRemote - AAA Northeast footprint
Remote statusRemote
Phone levelHeavy phone
IndustryRoadside Assistance / Consumer Services
OccupationCall Center Representative
Job functionRoadside Assistance & Member Service
State restrictionsMust live within the AAA Northeast work-from-home footprint: RI, MA, CT, NY, NJ, or FL.
Eligible countriesUnited States
RegionNorth America
Job Summary
Receives incoming roadside-assistance calls, verifies membership and vehicle/location details, processes service requests, answers policy questions, documents calls, and supports retention and membership sales.
Job Description
Receives incoming roadside-assistance calls, verifies membership and vehicle/location details, processes service requests, answers policy questions, documents calls, and supports retention and membership sales.
Additional Requirements & Compensation
Work authorizationNot specified
LanguageStrong telephone and written English communication
Time zoneShifts range between 3:45 PM-3:00 AM; at least one weekend shift required
Additional Job Details
- High school diploma/GED or 4 years of equivalent experience required
- customer-service experience required and call-center experience preferred. Shifts range between 3:45 PM and 3:00 AM and must include at least one weekend shift. Pay was not listed in the accessible posting.
Posting Information
Posted date2026-09-23