Customer Service Representative — Cornel’s Plumbing, Heating & Air
Cornel's Plumbing, Heating & Air
Pay$19-$25
LocationPortland, OR / Remote option after training
Remote statusHybrid / Partial Remote
Phone levelHeavy phone
IndustryHome Services / Plumbing & HVAC
OccupationCustomer Service Representative
Job functionCustomer Service, Scheduling & Dispatch Support
State restrictionsPortland-area role with hybrid/partial remote work after training; a fully remote option has been advertised for the Orlando area. Verify exact eligibility before applying.
Eligible countriesUnited States
RegionNorth America
Job Summary
Handles incoming calls, emails, and texts; books and confirms appointments, updates customer records, performs outbound follow-up, and assists dispatch and service teams in a high-volume home-services environment.
Job Description
Handles incoming calls, emails, and texts; books and confirms appointments, updates customer records, performs outbound follow-up, and assists dispatch and service teams in a high-volume home-services environment.
Additional Requirements & Compensation
Work authorizationNot specified
LanguageProfessional English communication
Time zoneGenerally Monday-Friday 9:00 AM-5:00 PM Pacific; some Saturdays may be required
Additional Job Details
- Standard schedule is generally Monday-Friday 9:00 AM-5:00 PM Pacific with some Saturdays possible. Posting seeks 1-3 years of customer-service/office experience
- ServiceTitan experience is required and dispatch experience is preferred.
Posting Information
Posted date2026-09-23