Customer Service Representative – Remote — Sharecare
Sharecare
LocationRemote - United States
Remote statusRemote
Phone levelHeavy phone
IndustryDigital Health / Healthcare
OccupationCustomer Service Representative
Job functionMember & Provider Customer Service
State restrictionsNo specific state restrictions were confirmed in the accessible posting.
Eligible countriesUnited States
RegionNorth America
Job Summary
Answers inbound calls from members and providers, enters and updates information, resolves inquiries and problems, documents interactions, and escalates complex issues when needed.
Job Description
Answers inbound calls from members and providers, enters and updates information, resolves inquiries and problems, documents interactions, and escalates complex issues when needed.
Additional Requirements & Compensation
Work authorizationNot specified
LanguageEnglish; Spanish may be preferred
Time zoneNot specified
Additional Job Details
Full-time remote role. Strong communication, multitasking, professionalism, and accurate computer documentation are important. Spanish/English bilingual ability appears preferred in some mirrors of this requisition, but the exact pay was not listed in the accessible posting.
Posting Information
Posted date2026-09-23