Customer Care Tax Expert — Toast
Toast
Pay$25.00-$31.50
LocationRemote - United States
Remote statusRemote
Phone levelModerate phone
IndustryRestaurant Technology / Payroll
OccupationCustomer Care Tax Expert
Job functionPayroll Tax Customer Support & Operations
State restrictionsRemote U.S.; pay varies by geographic zone
Eligible countriesUnited States
RegionNorth America
Job Summary
Researches payroll-tax notices and discrepancies, supports customers by phone, email and chat, coordinates with tax agencies and internal teams, reconciles tax liabilities and assists with filings and account setup.
Job Description
Researches payroll-tax notices and discrepancies, supports customers by phone, email and chat, coordinates with tax agencies and internal teams, reconciles tax liabilities and assists with filings and account setup.
Additional Requirements & Compensation
Work authorizationNot specified
LanguageStrong customer communication required
Time zoneNot specified
Additional Job Details
- Start date October 5, 2026 with five weeks of training and no PTO during training. Requires 1+ year payroll service-bureau experience plus payroll-tax knowledge
- Excel and Google Suite proficiency required.
Posting Information
Posted date2026-09-12