Customer Service Associate — Fresh Prints
Fresh Prints
Pay$550-$700
LocationRemote - Philippines
Remote statusRemote
Phone levelModerate phone
IndustryCustom Apparel / E-Commerce
OccupationCustomer Service Associate
Job functionCustomer Experience Support
State restrictionsPhilippines only
Eligible countriesPhilippines
RegionAsia-Pacific
Job Summary
Handles customer inquiries across email, chat, text and phone, owns tickets through resolution, documents accurately, meets QA and response-time metrics and collaborates with operations and production teams.
Job Description
Handles customer inquiries across email, chat, text and phone, owns tickets through resolution, documents accurately, meets QA and response-time metrics and collaborates with operations and production teams.
Additional Requirements & Compensation
Work authorizationMust be based in the Philippines; specific work-authorization requirement not stated
LanguageStrong written and verbal English required
Time zone5:00 AM-2:00 PM Philippine Time after training; training 9:00 PM-6:00 AM
Additional Job Details
After training, schedule is Monday-Friday 5:00 AM-2:00 PM Philippine Time. Training lasts about 1-2 months, Monday-Friday 9:00 PM-6:00 AM Philippine Time. Requires at least 1.5 years customer-facing experience.
Posting Information
Posted date2026-09-12