Customer Service and Dispatcher — Offshore Launch
Offshore Launch
PayUp to $1,450
LocationRemote - Philippines
Remote statusRemote
Phone levelHeavy phone
IndustryBusiness Process Outsourcing / Home Services
OccupationCustomer Service Dispatcher
Job functionInbound Customer Service & Dispatch
State restrictionsPhilippines-based remote role
Eligible countriesPhilippines
RegionAsia-Pacific
Job Summary
Answers high-volume inbound calls, books appointments, dispatches technicians, gathers job details, maintains CRM records and supports lead tracking for plumbing and home-service clients.
Job Description
Answers high-volume inbound calls, books appointments, dispatches technicians, gathers job details, maintains CRM records and supports lead tracking for plumbing and home-service clients.
Additional Requirements & Compensation
Work authorizationNot specified
LanguageStrong verbal and written English required
Time zoneMust work U.S. daytime/business hours; prior U.S.-hours experience required
Additional Job Details
Full-time role with call-heavy KPIs, including 95%+ answer rate and booking targets. Requires 2+ years customer service experience and familiarity with HouseCall Pro, ServiceTitan or Jobber preferred.
Posting Information
Posted date2026-09-12