Customer Support Coordinator — CharterUP
CharterUP
Pay$26.50
LocationRemote - Eligible U.S. states
Remote statusRemote
Phone levelModerate phone
IndustryTransportation Technology
OccupationCustomer Support Coordinator
Job functionCustomer Support & Trip Operations
State restrictionsArizona; Colorado; Florida; Georgia; Hawaii; Mississippi; Missouri; North Carolina; New Hampshire; Nevada; New York; Oklahoma; South Dakota; Tennessee; Texas; Utah; Washington; Wyoming
Eligible countriesUnited States
RegionNorth America
Job Summary
Responds to customer inquiries by email and phone, resolves and documents support issues, monitors live trips during assigned weekend shifts, and coordinates urgent disruptions with drivers and operations teams.
Job Description
Responds to customer inquiries by email and phone, resolves and documents support issues, monitors live trips during assigned weekend shifts, and coordinates urgent disruptions with drivers and operations teams.
Additional Requirements & Compensation
Work authorizationMust be legally authorized to work for any employer in the United States; future sponsorship need is asked
LanguageNot specified
Time zoneFlexible nights/weekends; morning shifts start 7:00-11:00 AM ET or afternoon/evening shifts 11:00 AM-1:00 PM ET
Additional Job Details
- Remote U.S. role at a fixed $26.50/hour. Nights and weekends may be required
- six-week training schedule varies. Posting says employees may reside in 19 approved states but lists 18 states, which are recorded here exactly as named.
Posting Information
Posted date2026-09-10