Customer Care Specialist — Veracyte
Veracyte
Pay$28.00-$31.00
LocationRemote - United States
Remote statusRemote
Phone levelModerate phone
IndustryBiotechnology / Diagnostics
OccupationCustomer Care Specialist
Job functionHealthcare Customer Care & Order Management
State restrictionsNot stated
Eligible countriesUnited States
RegionNorth America
Job Summary
Manages diagnostic orders and cases, performs physician outreach by phone, fax and email, handles inbound calls, resolves customer issues, and partners with Sales, Laboratory and Billing teams.
Job Description
Manages diagnostic orders and cases, performs physician outreach by phone, fax and email, handles inbound calls, resolves customer issues, and partners with Sales, Laboratory and Billing teams.
Additional Requirements & Compensation
Work authorizationUnited States; employer participates in E-Verify
LanguageNot specified
Time zoneNot specified
Additional Job Details
- Remote U.S. pay range is $28-$31/hour. Prefers 2+ years of customer service in healthcare, biotech or laboratory settings
- oncology experience is preferred.
Posting Information
Posted date2026-09-10