Member Services Intake Specialist — LegalShield
LegalShield
LocationRemote
Remote statusRemote
Phone levelHeavy phone
IndustryLegal Services
OccupationIntake Specialist
Job functionLegal Intake & Case Coordination
State restrictionsNot stated
Eligible countriesUnited States
RegionNorth America
Job Summary
Conducts legal intake interviews, gathers and verifies case information, routes members to provider law firms, coordinates consultations and documents, and tracks cases through the referral process.
Job Description
Conducts legal intake interviews, gathers and verifies case information, routes members to provider law firms, coordinates consultations and documents, and tracks cases through the referral process.
Additional Requirements & Compensation
Work authorizationNot specified
LanguageNot specified; bilingual/multilingual skills preferred
Time zoneNot specified
Additional Job Details
- Full-time remote role using inbound calls, chat and digital channels plus proactive outbound communication
- may require evenings, weekends, holidays or overtime based on business needs.
Posting Information
Posted date2026-09-10