Virtual Non-Clinical Manager (Remote) — Momentum Life Sciences
Momentum Life Sciences
Job Summary
Manages a non-clinical case-management team, oversees daily workload and KPI performance, performs quality monitoring of telephonic interactions and documentation, coaches employees, monitors dashboards, and supports client operational requirements.
Job Description
Manages a non-clinical case-management team, oversees daily workload and KPI performance, performs quality monitoring of telephonic interactions and documentation, coaches employees, monitors dashboards, and supports client operational requirements.
Additional Requirements & Compensation
Additional Job Details
Remote management role in a telephonic patient-support environment. Requires an associate degree (bachelor's preferred) plus prior lead/supervisor/manager experience specifically in a telephonic environment and patient-support/HUB experience. Manager may need to take calls or handle escalations when needed.