Member Care Navigator (posting body also labels role Regional Director of Care Navigation) — The OccuNet Company
The OccuNet Company
LocationAmarillo/Lubbock/Dallas-Fort Worth, TX; Oklahoma City/Tulsa, OK; Albuquerque, NM; Las Vegas, NV; remote candidate option referenced
Remote statusRemote / Onsite
Phone levelHeavy phone
IndustryHealthcare Cost Containment / Benefits Navigation
OccupationMember Care Navigator
Job functionCare Navigation & Member/Provider Support
State restrictionsPosting lists TX, OK, NM and NV markets; exact remote-state eligibility is not stated
Eligible countriesUnited States
RegionUnited States
Job Summary
Supports members with appointment scheduling and access-to-care issues, researches accepting providers, explains plan/benefit information, coordinates cases and escalations, documents interactions, and communicates with providers and internal teams.
Job Description
Supports members with appointment scheduling and access-to-care issues, researches accepting providers, explains plan/benefit information, coordinates cases and escalations, documents interactions, and communicates with providers and internal teams.
Additional Requirements & Compensation
Work authorizationU.S. work authorization required
LanguageEnglish; Spanish preferred
Time zoneSchedule not listed; local Amarillo candidates Monday-Friday onsite
Additional Job Details
- The live application page has conflicting wording: its page title says 'Member Care Navigator (On-Site or Remote)' while the body repeatedly says 'Regional Director of Care Navigation.' Duties clearly include incoming member calls and outbound provider/client calls. Local Amarillo candidates are expected on-site Monday-Friday
- remote candidates are asked about periodic travel.
Posting Information
Posted date2026-08-27