Customer Care Specialist – Part-Time (20 Hours) — Jonas Software / Pike13
Jonas Software / Pike13
LocationRemote - United States
Remote statusRemote
Phone levelHeavy phone
IndustrySoftware / SaaS
OccupationCustomer Care Specialist
Job functionSaaS Customer & Technical Support
State restrictionsAll U.S. applicants; specific state exclusions not listed
Eligible countriesUnited States
RegionUnited States
Job Summary
Provides phone and email support for Pike13 software, troubleshoots technical issues, educates customers on product use, performs quality testing, and works with sales, marketing, operations, and technical teams.
Job Description
Provides phone and email support for Pike13 software, troubleshoots technical issues, educates customers on product use, performs quality testing, and works with sales, marketing, operations, and technical teams.
Additional Requirements & Compensation
Work authorizationU.S. work authorization required
LanguageEnglish
Time zone20 hours/week within Monday-Friday 7:30 AM-4:30 PM PST
Additional Job Details
Regular part-time position scheduled for 20 hours per week. Customer Care hours are Monday-Friday 7:30 AM-4:30 PM PST. Posting seeks customer-facing software/SaaS experience and strong multitasking and communication skills.
Posting Information
Posted date2026-08-25