Inbound Customer Service Agent – Consumer Relations (Remote) — GE Appliances
GE Appliances
Pay$17
LocationRemote - Selected U.S. states
Remote statusRemote
Phone levelHeavy phone
IndustryConsumer Appliances / Manufacturing
OccupationConsumer Relations Agent
Job functionEscalated Consumer Relations
State restrictionsUtah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio, or South Carolina residents only
Eligible countriesUnited States
RegionUnited States
Job Summary
Handles escalated consumer concerns through phone, email, and text, researches appliance issues, offers resolutions or concessions, coordinates service technicians, and documents high-volume customer interactions.
Job Description
Handles escalated consumer concerns through phone, email, and text, researches appliance issues, offers resolutions or concessions, coordinates service technicians, and documents high-volume customer interactions.
Additional Requirements & Compensation
Work authorizationU.S. work authorization required
LanguageEnglish
Time zoneTraining M-F 8:30 AM-5:00 PM CST; regular 8-hour shift between 7:00 AM-6:00 PM CST
Additional Job Details
- Pay is $17/hour plus quality-based incentives. Company equipment is provided. Ten-week training is Monday-Friday 8:30 AM-5:00 PM CST
- after training, shifts fall between 7:00 AM-6:00 PM CST Monday-Friday with no weekends.
Posting Information
Posted date2026-08-25