HSN Customer Service Specialist – 2nd Shift — QVC Group / HSN
QVC Group / HSN
Pay$15.00 + shift differential/incentives
LocationRemote - approved US states
Remote statusRemote
Phone levelHeavy phone
IndustryRetail / e-commerce
OccupationCustomer Service Specialist
Job functionHigh-volume inbound calls, orders, payments, refunds, upselling
State restrictionsMust live in an HSN-approved state
Eligible countriesUnited States
RegionNorth America
Job Summary
Handles a high volume of inbound customer calls, answers account and order questions, takes payments, confirms refunds, places orders, and offers additional products.
Job Description
Handles a high volume of inbound customer calls, answers account and order questions, takes payments, confirms refunds, places orders, and offers additional products.
Additional Requirements & Compensation
Work authorizationUS work authorization required
LanguageEnglish; Spanish may be preferred for some openings
Time zone2nd shift; schedule varies
Additional Job Details
Clearly phone-heavy and sales-influenced. Good only for viewers who are comfortable with call metrics and upselling.
Posting Information
Posted date2026-08-06