Care Admin Specialist

The Care Admin Specialist supports Charlie Health’s operations by ensuring patient data is accurate, complete, and properly transferred between internal systems. This role focuses on patient data review, manual data entry, chart maintenance, scheduling support, administrative coordination, and compliance-focused documentation.

The specialist works with admissions, clinical, and administrative teams to support care delivery, data accuracy, patient record integrity, and workflow efficiency. This is a strong fit for candidates seeking a remote healthcare administrative role with low phone requirements and a strong focus on data management and back-office operational support.

### Key Responsibilities

* Review patient data for accuracy
* Transfer patient data between Salesforce and medical records systems
* Maintain patient charts and records
* Ensure documentation is complete and organized
* Enter and update patient information in databases
* Update electronic health record systems
* Monitor data integrity
* Identify and resolve discrepancies
* Correct data entry errors promptly
* Provide administrative support to admissions teams
* Provide administrative support to clinical teams
* Schedule appointments
* Organize meetings
* Prepare documents and correspondence
* Complete attendance tracking for assigned teams
* Respond to internal team inquiries
* Support workflow or technical questions
* Follow HIPAA and compliance standards
* Collaborate with cross-functional teams
* Participate in training and development

### Requirements

* 1+ year relevant work experience
* Strong organizational skills
* Strong attention to detail
* Ability to manage multiple priorities
* Ability to meet deadlines in a fast-paced environment
* Excellent communication skills
* Ability to collaborate with cross-functional teams
* Commitment to confidentiality
* Ability to follow compliance standards
* Willingness to learn new systems and processes
* Ability to work full-time schedule
* Weekend availability as needed

### Preferred Qualifications

* Healthcare administrative experience
* Data operations experience
* Data management experience
* Data reconciliation experience
* Manual data entry experience
* Data migration experience
* Google Sheets experience
* Salesforce experience
* EMR experience
* Behavioral health experience
* Admissions support experience
* Clinical administrative support experience

### Benefits

* Full-time benefits
* Remote work opportunity
* Behavioral health industry experience
* Career growth opportunities
* Mission-driven healthcare environment

### Phone Level Breakdown

* Data entry: High
* Patient chart maintenance: High
* Salesforce and EMR updates: High
* Internal team communication: Moderate
* Scheduling support: Low to Moderate
* Patient interaction: Low
* Call center activity: None

### Best Fit For

Candidates with experience in healthcare administration, data entry, patient records, medical records support, Salesforce, EMR systems, administrative coordination, scheduling, data reconciliation, behavioral health operations, admissions support, and remote back-office healthcare support.