Support Analyst I – Talent Community — Panopto
Panopto
Pay$45,000-$55,000 + bonus
LocationRemote - United States
Remote statusRemote
Phone levelModerate phone
IndustryEducation Technology / Video Software
OccupationSupport Analyst
Job functionTechnical support
State restrictionsU.S. remote; some variants may require Pittsburgh office visits
Eligible countriesUnited States
RegionUnited States
Job Summary
Triages support tickets, assists users by ticket, phone, and chat, documents solutions, and collaborates with engineering on complex issues.
Job Description
Triages support tickets, assists users by ticket, phone, and chat, documents solutions, and collaborates with engineering on complex issues.
Additional Requirements & Compensation
Work authorizationMust be authorized to work in the U.S.; application asks about sponsorship
LanguageEnglish
Time zoneNot stated
Additional Job Details
- Talent-community posting rather than a confirmed immediate vacancy
- requires 0-2 years of technical support and an associate degree or higher in a tech field.
Posting Information
Posted date2026-07-28