Service Desk Analyst — UNITY BPO INC
UNITY BPO INC
LocationNew Mexico, Texas, or Arizona
Remote statusFully Remote
Phone levelHeavy phone
IndustryHealthcare Technology
OccupationService Desk Support
Job functionPatient Technical Support
State restrictionsNew Mexico, Texas, and Arizona residents only
Eligible countriesUnited States
RegionUnited States
Job Summary
Provides first-level phone support for healthcare portals, scheduling, account access, computers, and software; documents and escalates tickets.
Job Description
Provides first-level phone support for healthcare portals, scheduling, account access, computers, and software; documents and escalates tickets.
Additional Requirements & Compensation
Work authorizationMust be authorized to work in the United States
LanguageEnglish
Time zoneU.S. remote support schedule
Additional Job Details
Previous customer service, call center, or technical support experience required. Hard-wired internet connection required. Tennessee is not eligible.
Posting Information
Posted date2026-07-22