Customer Experience Associate — Nourish
Nourish
LocationNew York, NY or Remote
Remote statusRemote / Hybrid option
Phone levelHeavy phone
IndustryHealthcare Technology
OccupationCustomer Experience
Job functionOmnichannel Support
State restrictionsUnited States
Eligible countriesUnited States
RegionNorth America
Job Summary
Resolves customer account, billing, service, and technical questions across phone, email, SMS, and chat.
Job Description
Resolves customer account, billing, service, and technical questions across phone, email, SMS, and chat.
Additional Requirements & Compensation
Work authorizationU.S. work authorization required; no future sponsorship
LanguageEnglish; Spanish a plus
Time zoneWeekend availability required
Additional Job Details
- Channel mix is approximately 50% phone, 40% email, and 10% SMS/chat
- requires one weekend day weekly.
Posting Information
Posted date2026-07-21