Remote Customer Service Representative / Customer Success Specialist — Think Academy US
Think Academy US
Pay$20-$25
LocationRemote
Remote statusRemote
Phone levelModerate phone
IndustryEducation Technology
OccupationCustomer Success
Job functionParent and student support
State restrictionsUnited States; specific states not disclosed
Eligible countriesUnited States
RegionUnited States
Job Summary
Supports parents and students through chat, email, WeChat, and phone regarding courses, learning progress, exams, accounts, and platform use.
Job Description
Supports parents and students through chat, email, WeChat, and phone regarding courses, learning progress, exams, accounts, and platform use.
Additional Requirements & Compensation
Work authorizationNot disclosed
LanguageFluent Mandarin and proficient English
Time zoneDay shift 10 AM-7 PM or night shift 3 PM-12 AM; timezone not disclosed
Additional Job Details
- Full-time contractor. Day and night shifts listed
- Friday-Sunday availability receives priority. Mandarin speaking and writing are required.
Posting Information
Posted date2026-07-20