Remote Customer Service Associate, Temporary — Encoura
Encoura
Pay$12.50
LocationRemote - United States
Remote statusRemote
Phone levelHeavy phone
IndustryEducation Technology
OccupationCustomer Service
Job functionVoice and chat customer support
State restrictionsAL, AR, GA, ID, IN, IA, KS, KY, LA, MS, MT, NV, NH, NC, OH, OK, PA, SC, SD, TN, TX, UT, WV, WI
Eligible countriesUnited States
RegionUnited States
Job Summary
Provides voice and chat support to students, faculty, and staff, resolves issues through Amazon Connect, documents interactions, and manages follow-ups.
Job Description
Provides voice and chat support to students, faculty, and staff, resolves issues through Amazon Connect, documents interactions, and manages follow-ups.
Additional Requirements & Compensation
Work authorizationMust be eligible to work in the United States
LanguageProfessional English fluency, CEFR C1 or higher
Time zoneAssigned shifts may include weekends and holidays
Additional Job Details
Temporary full-time role, 40 hours per week. Monday availability required. Includes a fast-paced 3-day training program and specific home-internet requirements.
Posting Information
Posted date2026-07-20