Customer Care and Sales Advisor I — Sparklight / Cable One
Sparklight / Cable One
LocationRemote USA
Remote statusFully Remote
Phone levelHeavy phone
IndustryTelecommunications
OccupationCustomer Service Representatives
Job functionCustomer Care and Sales
State restrictionsU.S. remote; exact eligible states or service-area restrictions not listed—verify posting
Job Summary
Assists customers with billing, account, service, and technical questions, recommends products and services, completes transactions, documents interactions, and works toward customer-experience and sales goals.
Job Description
Assists customers with billing, account, service, and technical questions, recommends products and services, completes transactions, documents interactions, and works toward customer-experience and sales goals.
Additional Job Details
This role combines customer service with sales. Expect inbound phone work, performance metrics, schedule flexibility, and product recommendations. Confirm approved states, training schedule, and commission or incentive details.
Posting Information
Posted date2026-07-16