Financial Customer Service Representative — Empower
Empower
Pay$40,000+
LocationNationwide Remote
Remote statusFully Remote
Phone levelHeavy phone
IndustryFinancial Services / Retirement
OccupationCustomer Service Representatives
Job functionRetirement Plan Customer Service
State restrictionsNationwide remote; confirm any licensing, training-location, or excluded-state requirements
Job Summary
Supports retirement-plan participants by phone, explains account and transaction information, helps with online access and service requests, researches issues, documents contacts, and may prepare for required financial-services licensing.
Job Description
Supports retirement-plan participants by phone, explains account and transaction information, helps with online access and service requests, researches issues, documents contacts, and may prepare for required financial-services licensing.
Additional Job Details
- A current third-party index showed compensation above $40,000
- the official posting should be checked for the exact range. Strong communication, computer navigation, and interest in financial services are important.
Posting Information
Posted date2026-07-16