Customer Support Specialist — HighlightTA / Neon One
HighlightTA / Neon One
LocationRemote - United States
Remote statusRemote
Phone levelHeavy phone
IndustryTechnology
OccupationCustomer Support Specialist
Job functionTechnical Support
State restrictionsUnited States
Job Summary
Delivers software support through tickets, live chat, and phone while troubleshooting issues, documenting findings, and helping nonprofit clients use the platform.
Job Description
Delivers software support through tickets, live chat, and phone while troubleshooting issues, documenting findings, and helping nonprofit clients use the platform.
Additional Job Details
- Phone, live chat, and ticket support
- SaaS troubleshooting experience helpful.
Posting Information
Posted date2026-07-12