Remote Patient Access Concierge Job at Abax Health (Entry Level)

Abax Health is seeking a Remote Patient Access Concierge to support patient registration, scheduling, insurance verification, and healthcare administrative operations. This fully remote entry-level healthcare role focuses on delivering professional patient support while maintaining accurate documentation and compliance with HIPAA guidelines.

The Patient Access Concierge serves as a primary point of contact for patients by assisting with appointment scheduling, answering insurance questions, verifying eligibility, and supporting administrative workflows. The role also involves data entry, clerical support, patient coordination, and communication with healthcare teams.

This position is best suited for professionals with strong communication skills, customer service experience, administrative support experience, or previous exposure to healthcare scheduling and patient support environments.

Key Responsibilities

• Register patients and verify demographic information
• Confirm insurance eligibility and benefits
• Schedule and coordinate patient appointments
• Handle high-volume patient calls and inquiries
• Maintain HIPAA compliance and accurate documentation
• Support administrative and clerical workflows
• Assist with financial counseling and payment discussions
• Coordinate with healthcare and administrative teams

Qualifications

• High school diploma or GED required
• Customer service or administrative experience preferred
• Healthcare scheduling or billing exposure is a plus
• Strong communication and multitasking skills
• Comfortable in a high-volume phone environment
• Proficiency with Microsoft Office and web-based systems

Benefits

Abax Health offers a competitive remote benefits package including:

• Medical, dental, and vision insurance
• Disability and AD&D coverage
• Flexible time off plan
• Paid holidays
• Employee referral bonuses

This remote healthcare opportunity is ideal for candidates seeking experience in patient access, healthcare administration, scheduling coordination, insurance verification, and medical customer service operations.